One step before you choose your time. It takes about a minute. Please read it properly rather than scrolling past it, because it sets out what this work is, what it is not, and what you are agreeing to.
1. What this service is
AKEM Healing provides complementary energy work and life coaching, delivered remotely by Samuel. These are wellbeing and personal development services intended to support relaxation, stress reduction, self-understanding and practical life organisation.
2. What this service is not
Samuel is not a licensed physician, nurse, psychologist, psychiatrist, counsellor, psychotherapist, dietitian or any other licensed healthcare professional, and he is not acting as one. Sessions are not medical care, mental health care, psychotherapy, nursing, or the practice of medicine in any form. Nothing said in a session or written on this website is medical, psychological, legal or financial advice.
3. No diagnosis, treatment or cure
Samuel does not diagnose, treat, cure, mitigate or prevent any disease, illness, injury or mental health condition. Any observation he shares about your body, your energy or your patterns is a personal impression offered for your reflection. It is not a diagnosis, a medical opinion, or a substitute for one, and it must not be acted on as if it were.
4. Emergencies
This is not an emergency or crisis service. Sessions are scheduled and Samuel is not available for urgent contact. If you are experiencing a medical emergency, a mental health crisis, or thoughts of harming yourself or anyone else, contact your local emergency number or a crisis line immediately.
5. No guaranteed outcome
No specific result of any kind is promised or guaranteed: not physical, emotional, psychological, financial, athletic, professional or otherwise. Experiences vary enormously between individuals. Some people report significant change, some report modest change, and some report none. Testimonials on this website describe individual experiences and are not representative or predictive of yours.
6. Possible responses
Some clients notice temporary tiredness, emotional movement, vivid dreams, changed sleep or heightened sensitivity in the days after a session. This is common and usually settles. If you experience anything that concerns you physically or psychologically, contact a qualified healthcare professional. If you have a diagnosed mental health condition, particularly a dissociative, psychotic or bipolar condition, please discuss this work with your treating clinician before booking.
7. Your responsibility
You are voluntarily choosing to receive these services as an adult of at least 18 years of age, or as someone with lawful authority to consent. You are responsible for your own choices, actions and wellbeing during and after a session. You confirm the information you provide at intake is accurate and that you have disclosed anything relevant to your safety.
8. Confidentiality
What you share is treated as confidential and is not sold, shared or used in marketing without your separate written permission. Please note that Samuel is not a licensed clinician and therefore no legal clinical privilege applies. Booking, payment and scheduling are handled by third-party providers. Full detail is in the Privacy Policy.
9. Payment, cancellation and rescheduling
Payment is taken at booking. You may reschedule or cancel for a full refund up to 24 hours before your session. Within 24 hours of the session, and for non-attendance, the fee is non-refundable because the time was reserved for you. Delivered sessions are non-refundable. Samuel may decline or end a session and refund it if he judges that the work is not appropriate for you, including where he believes you need clinical care instead.
10. Assumption of risk, release and limitation of liability
You accept that you are participating voluntarily and at your own risk, and you release Samuel and AKEM Healing from any claim, demand or liability arising from your participation, other than liability that cannot lawfully be excluded. To the fullest extent permitted by law, total liability arising out of or relating to the services is limited to the amount you paid for the session in question, and neither Samuel nor AKEM Healing is liable for indirect, incidental, special, consequential, punitive or exemplary damages, or for loss of profit, income, opportunity or data. Nothing in this agreement excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded.
11. Recording
Do not record any session without Samuel's prior written consent, and he will not record you without yours.
12. Electronic signature and record
By ticking the boxes and signing below, you are signing this agreement electronically, and you agree that your electronic signature has the same legal effect as a handwritten one. A record of your name, email, signature, the version of this agreement and the date and time of signing is stored as evidence of your consent.
13. Entire agreement
This agreement, together with the Terms of Service and Privacy Policy, is the entire agreement between you and AKEM Healing. If any part is found unenforceable, the rest remains in force. Samuel may update this agreement; the version in force is the one you signed.
Before you sign, in short: Samuel is not a licensed physician, psychologist, psychiatrist or therapist, and sessions are not medical or mental health treatment. Nothing here diagnoses, treats or cures any condition, and nothing said in a session is medical or psychological advice. No outcome is guaranteed, individual results vary, and you take part voluntarily at your own risk. You must be 18 or over. All of this is set out in full in the agreement above.
Your signature, name, email and the date and time are recorded together with the version of the agreement shown above. This is your electronic signature and it is legally binding.
